FAQ

• What is Bonjouer Rewards?

  Bonjouer Rewards is a free program that lets you earn points on all your product purchases, social media follows, and more! You can then redeem these points for exclusive products and discounts.

• How do I join?

  If you already have an account with us, simply log in using your email and password.
  Or if you’re new, you can create an account by selecting ‘Join’ found at the top of this page.

• How do I earn points?

  There are so many ways and it’s easy! You'll earn points just by joining Bonjouer Rewards. After that, points can be earned with each purchase, as well as sharing and following us on social media, and referring friends.
  See our full list of ways to earn above!
  

  *Remember you must be logged in to earn points on each purchase.

• How long does it take to see my points added?

  Your points will be added once your order has shipped. However, please allow up 48 hours to reflect in your account.

• How do I use points?

  Log into your account. From your account page, you can redeem your points for products or for a discount on your purchase. As a reminder you must make a valid purchase to redeem for a product. Discount cannot be combined with other offers.

• How do I check my points balance?

  To view your current points balance, simply log in to your account and your total available points will be displayed on your account page. You will also be able to review your rewards history.

• What happens to my points when I return items?

  When items are refunded, the points you earned from that purchase will be deducted from your point balance.

• Do points and tier levels expire?

  Yes, your points will expire after 24 months of inactivity. While you have 12 months to maintain your tier level.