Hand 2 Hand

We’re in this together. In an ongoing effort to help during the COVID-19 pandemic, Jouer has donated 25,000 supplies to Cedars-Sinai Hospital in Los Angeles to the doctors, nurses and healthcare warriors on the frontlines.

Your purchase helps support continued assistance to first responders. Please aid us in our efforts! Thank you for your support.

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At Jouer Cosmetics, customer service is of the utmost importance. Our team will be happy to help with any questions you may have! Please call us at 1-800-315-5374 or send all customer inquiries to customerservice@jouercosmetics.com or fill out the form below.


  • Please refrain from sending duplicate emails
  • Be sure to include the email address associated with your account and order number  

Cancellation/Address Change: 

If you need to change your address or adjust or your order, please contact Jouer customer service as soon as possible.  Please note, not all change requests can be guaranteed.  If your order is adjusted, we will alert you at the time the change is made. 

Please email us at customerservice@jouercosmetics.com

or call us at 1-800-315-5374

For PR inquiries, please email pr@jouercosmetics.com