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At Jouer Cosmetics, customer service is of the utmost importance. Our team will be happy to help with any questions you may have! Please call us at 1-800-315-5374 or send all customer inquiries to or fill out the form below.


  • Please refrain from sending duplicate emails
  • Be sure to include the email address associated with your account and order number  

Cancellation/Address Change: 

If you need to change your address or adjust or your order, please contact Jouer customer service as soon as possible.  Please note, not all change requests can be guaranteed.  If your order is adjusted, we will alert you at the time the change is made. 

Please email us at

or call us at 1-800-315-5374

For PR inquiries, please email