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Using My Account

OPENING AN ACCOUNT

Opening an account on JouerCosmetics.com is fast and easy. Simply click on "My Account", or when you place an order, you will be prompted to sign in with your e-mail address and password. An account offers you a safe, easy and fast way to order. It also serves as a way to track and receive e-mails about your order. Jouer respects your privacy; refer to our Privacy Policy for more information.

Account Benefits:

• Exclusive offers: As a registered member you’ll be able to enjoy special offers - such as promotions, events, or free shipping when available

• Quick and easy checkout: For your convenience Jouer will store your shipping and billing information. You will be able to review your order status and tracking information, as well as past purchases.

• Jouer newsletter: Our upcoming newsletter will bring you all the latest on new products, tips & trends, special online offers, and events

Go to our Home Page and register at the top right-hand corner.

UPDATE MY ACCOUNT INFORMATION

It's easy to change your account information online, at any time. Simply click on "My Account" and sign in to access your account. If you have forgotten your password, click here. Jouer values your privacy; refer to our Privacy Policy for more information.

My Account is located at the top of every web page. You can change your password, ship-to addresses, and billing information.

FORGOT MY PASSWORD

For security reasons, JouerCosmetics.com requires a password for signing in to your account. If you have forgotten your password, please click on "Forgot Your Password?" below the Sign In entry fields. You will be asked for your name and login e-mail address. Within seconds your password will be emailed to you.

I WANT TO CLAIM MY NEW JOUER ACCOUNT

If you used to have an account with us on our old website, but can no longer access it, simply go to our Forgotten Password page where you can enter your e-mail address. An e-mail will be sent to you within seconds, just be sure to check your spam folder!